How to Market to Gen Z: Engage, Sell Experiences & More
eTCS
How To Market Your Products To Gen Z

How To Market Your Products To Gen Z

Gen Z includes 33% of the global population, as it covers the ones who were born between 1995 and the mid-2000s. They all have grown up with mobiles and laptops and also do not remember the time before the internet.

So, you have to grab their attention from the first impression, or else you will be forgotten forever. Therefore you should focus on the following strategies to increase their brand awareness and sales if you are going to target Generation Z.

  • Sell experiences, not products

As Gen Z has grown up with the internet, they want to know how your product will benefit them instead of hearing why your product is so amazing. They are interested in knowing the experience that the product will bring to them.

Gen Z aren’t just buying things — they’re buying moments, feelings, and connections. Having grown up online, they’ve seen every product pitch imaginable. What they truly care about is how your product fits into their story.

Instead of saying, “Our camera has the best resolution,” show them “how it captures memories that last forever.” Rather than highlighting features, focus on feelings. How will it make their lives easier, more fun, or more meaningful?

When brands position their products as experiences — something to be lived, not just owned — they connect with Gen Z on a deeper emotional level. It’s not about selling a product anymore; it’s about selling a lifestyle they want to be part of.

  • Videos

It has been revealed in a Google survey that the first platform which Generation Z wants to turn on is YouTube because video content is a key to marketing the product.

According to a recent Google survey, YouTube remains the top platform that Generation Z turns to first. This underscores the dominance of video content in today’s digital landscape. This generation, known for its short attention span and preference for authentic, visually engaging content, relies heavily on videos to discover, learn about, and connect with brands.

For marketers, this insight highlights the importance of investing in video-based strategies—from tutorials and unboxings to behind-the-scenes clips and influencer collaborations. Video content doesn’t just capture attention; it builds trust, drives engagement, and encourages brand loyalty.

In the age of Gen Z consumers, video isn’t just an option—it’s the key to effective marketing.

  • Engage Actively with Your Customers

It is very important for you to engage with your customers. In fact, 76% of Gen Z have stated that they prefer brands that respond to their feedback. However, you should respond to the negative feedback also so that readers may find that you have acknowledged the issues to resolve them.

Customer engagement is a vital part of building trust and loyalty. In fact, 76% of Gen Z consumers prefer brands that listen to and respond to their feedback. This shows that responsiveness is no longer optional — it’s expected.

Make sure to interact regularly with your customers across platforms, responding to both positive and negative feedback. Addressing negative comments thoughtfully demonstrates accountability and a genuine commitment to improvement. When potential customers see that you take criticism seriously and work to resolve issues, it strengthens your brand reputation and fosters long-term relationships.

  • Highlight your dedication to privacy

It is very important to protect the privacy of every user. A survey by IBM found that only one-third of the team are comfortable sharing their personal details online, while the remaining customers first confirm the company’s privacy policy.

Protecting your privacy is our highest priority. We understand that trust is built on transparency and the responsible handling of personal information. According to a recent IBM survey, only one-third of users feel comfortable sharing their personal details online, while the majority prefer to first review a company’s privacy policy before engaging.

We take this insight seriously. That’s why we are fully committed to safeguarding your data through secure systems, strict confidentiality measures, and clear privacy practices. Every interaction you have with us is protected, ensuring your personal information remains safe, private, and under your control.

If you want to know something more, you can come and talk to us. We are always here to help our clients, as our team is always available for you.

Conclusion

Reaching Generation Z requires more than traditional marketing tactics — it demands authenticity, transparency, and emotional connection. This generation values experiences over possessions, meaningful engagement over one-way promotion, and data privacy over vague promises.

To win their trust and attention, brands must focus on creating immersive experiences, leveraging video content to tell real stories, engaging actively with customers, and prioritizing transparency in every interaction.

When done right, these strategies don’t just boost sales — they build lasting relationships. With Gen Z shaping the future of the global market, brands that adapt to their values today will thrive in the years to come.

 

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    eTCS is an leading software and IT consulting company in UAE. Our passionate and talented teams are expertise in all kind of website design and software development. We are engaged in creating new and effective ways to make our online presence better and better. Our company's deep focus is on providing high quality web design, website development, application development, SEO services, mobile app development, erp, crm, library management system software and hospital management system software products. We provide services in Dubai, Ajman, Sharjah, Abu Dhabi, Middle East regions, India and USA.